A mother with 5 children contacted our 24/7 team on a Sunday afternoon, having just started making their roast. The electrics in part of their house had completely stopped working, leaving her without an oven, washing machine and fridge freezer among other essential appliances. Unfortunately, a mouse had chewed through the electrical ring main which tripped the RCD in her consumer unit, meaning there was no power to part of their home. Our engineer arrived within 3 hours and thoroughly tested the circuit, locating the fault as being between two points. He was then able to discuss further works required onsite, have these works authorised and rectify the fault the same day. The family were then able to have their Sunday roast together, albeit a little later than planned!